EXPECTATIONS MET GUARANTEE / EASY RETURN AND EXCHANGE POLICY
EASY RETURN / EXCHANGE POLICY
You can always contact us for any return or exchange questions at info@bravenc.com.
EXPECTATIONS MET GUARANTEE
We stand behind the quality of our products and are convinced that you will appreciate them as well as we do. We guarantee your expectations will be met, if not, we offer free return shipping to make it very easy for you to return the item in it's original condition. Once we receive the item we will refund you your payment.
Please email us at info@bravenc.com to initiate a return.
RETURNS
For a return, your item(s) must be unused, unworn, and in the original condition that you received it in within 30 days of purchase.
Please email us at info@bravenc.com to initiate a return. We will send you a shipping label to use to ship the item back to us.
When your return is received we will send you an email to notify you. Once inspected, your refund will be processed, and a credit will automatically be applied to the original method of payment within 3 business days for the value of the item returned and any applicable taxes associated with the item. Shipping costs from your original order are non-refundable.
EXCHANGES
We offer free return shipping to send the item back to us. You will be responsible for paying for shipping to send the item back to you, unless the item was defective and such defect can be proven with a photograph.
Your item(s) must be unused, unworn, and in the original condition that you received it in within 30 days of purchase.
Please email us at info@bravenc.com to initiate a return. We will send you a shipping label to use to ship the item back to us.
Once your exchange is received, we will notify you with an email. We will also notify you of the status of your exchange and tracking information for the exchanged item shipped back to you.
For all returns/exchanges, please e-mail us at info@bravenc.com and include your order number to initiate the refund/exchange process.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can make it right.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification.
Talk about your brand
Use this text to share information about your brand with your customers. Describe a product, share announcements, or welcome customers to your store.